Privacy Policy

Introduction

cypherl ar is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

Data Collection

We collect the following types of personal data:

• Contact Information: name, email address, phone number
• Usage Data: IP address, browser type, pages visited
• Communication Data: messages sent through contact forms
• Cookie Data: preferences and session information

How We Use Your Data

We process your data based on:

• Consent: for marketing communications and cookies
• Contract: to provide requested services
• Legitimate Interest: for business operations and improvements
• Legal Obligation: for tax and regulatory compliance

Data Protection

We implement comprehensive security measures:

• End-to-end encryption for data transmission
• Secure servers with regular security audits
• Access controls and monitoring systems
• Regular staff training on data protection
• Incident response procedures

Data Retention

We retain your data for:

• Contact form submissions: 3 years
• Service records: 5 years
• Financial records: 7 years (legal requirement)
• Marketing data: until consent withdrawn

Your Rights

Under the Personal Data Protection Act (PDPA), you have the right to:

• Request access to your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the PDPC

Third-Party Services

We may share data with:

• Google Analytics - Website usage analysis
• Hosting providers - Website infrastructure
• Email service providers - Communication management
• Payment processors - Secure payment handling

International Transfers

Your data may be processed in countries outside Singapore. We ensure appropriate safeguards through standard contractual clauses and adequacy decisions.

Contact Information

Data Protection Officer:

Email: [email protected]

Phone: +65 6715 3849

Address: 1 George Street, Singapore 049145